Frequently
Asked Questions
We are not affiliated in any way with "History Channel Magazine" or
"Canada's History Magazine".
Shopping
with History Magazine
Publisher
Information
History
Magazine Magazine
Where
can I buy History Magazine?
History Magazine is available by subscription, on some
newsstands and at a few genealogical or specialty supply outlets. To subscribe,
visit our online store to start receiving History Magazine at
your home. History Magazine can also be found on certain
newsstands, including Barnes and Noble, Chapters (in Canada) and
a few others.
History Magazine is also available in single-copy and subscription formats for Apple mobile devices through the Apple iTunes store, and for Android devices through the Android app store (see our homepage for links to these separate sites). Single-copy and subscription sales for iTunes and Android devices are not handled by Moorshead Magazines and, as such, we cannot answer questions about purchases for these formats. Single-copy and subscription formats for these mobile apps are maintained through PocketMags.com.
How
do I subscribe to History Magazine?
Visit our online store or use one of our other convenient ordering
options.
How
much does it cost to subscribe?
Subscription rates are listed on our subscription order form.
In the US and Canada, you may subscribe for one year for $22.95, two years
for $39.95. For Canadian orders, add GST, HST or QST where applicable.
Outside of the US and Canada, you may subscribe for one year
for $45, two years for $80 (prices
in US dollars).
Do
you offer a satisfaction guarantee?
Yes, there is no risk. If History Magazine fails to
meet your needs, or live up to the promises we have made,
you are entitled to a refund on all unmailed copies for any
reason or no reason. Any refund will be made promptly and
cheerfully. We also refund the shipping portion of your order.
When
can I expect my first issue?
Once we receive your order, we process it immediately. The
standard delivery time is 4-6 weeks. If you order your new
subscription in the first month of the issue, your subscription
will start with the current issue. For example, if you subscribed
in May, your first issue would be the Summer issue. New
subscriptions ordered in the latter month of an issue will
start with the following issue. For example, if you subscribed
in June, your first issue would be the Fall issue.
When
in the month will my magazine arrive?
We try to arrange for the magazines to be on the newsstands
and for subscribers to receive their copies on the first day
of the first month on the cover (i.e., Spring issue
on 1 February). Usually everyone has had received the magazine
by the first of the month, and many of them get it two weeks
early.
What
if my magazine doesn't arrive?
If you are missing an issue, please contact us via e-mail
or call toll-free 1-888-326-2476.
How
do I order a gift subscription?
Visit the online store and select Gift Subscription.
Enter
your name, address etc. in the billing section, and use the
shipping information section to enter the name and address
of the person receiving the subscription. History Magazine
will send a card to the gift recipient.
How
do I renew my subscription?
Visit the online store and select Subscription
Renewal.
How
do I report a change of address?
Visit our special address
change page to submit your change online, notify the Circulation
Department via e-mail
or call 1-888-326-2476, ext. 111. Please allow
3-6 weeks for your address change to appear on your subscription.
How
do I cancel my subscription?
Notify the Circulation Department by calling 1-888-326-2476.
A refund will be issued for all unmailed copies remaining
on your subscription.
Shopping
with History Magazine
What
ordering options do you offer?
There are several different ways to place an order with History
Magazine.
- Website:
You may order by visiting our online store, 24 hours a day, 7 days a week.
- Phone:
You can place your order by calling toll-free 1-888-326-2476, Monday-Thursday, 8:30am-4:30pm and Friday
8:30am-1:30pm EST. Please have your Visa or MasterCard handy.
We will be glad to assist you.
Which
major credit cards do you accept?
We accept Visa and MasterCard. Your credit card statement will indicate "MAG 888-326-2476".
Is
your server secure for credit card use?
Our order forms are hosted on a secure server, meaning it
is safe to enter your credit card information on the site.
We take credit card security seriously: we do not keep credit
card numbers on a computer database and we shred all written
notes once the transaction has been completed. If you are
not comfortable with entering your information on the site,
please use one of our other ordering options. Your credit
card company does not hold you responsible for fraud committed
on Internet transactions.
Who
do I call about a billing query?
Contact the Circulation Department via e-mail
or call 1-888-326-2476.
Publisher
Information
What
is your privacy policy?
We take your privacy seriously. History Magazine does
not sell, rent or trade subscriber information. We do ask for
phone numbers on orders but this is only in case of queries
related to the order.
How
often do you publish History Magazine?
History Magazine is published quarterly (four times per year): Spring, Summer, Fall and Winter.
How
do I submit a letter to the Editor of History Magazine?
Please follow this link to find
out how to contact History Magazine's editorial staff
by either e-mail or regular mail.
How
do I submit an article to History Magazine?
Detailed author guidelines are available by clicking here. The publisher is not responsible
for unsolicited manuscripts, and our review process on unsolicited
manuscripts can be lengthy.
Who
do I contact to discuss advertising opportunities?
Please contact Advertising Services via e-mail
or call 1-888-326-2476, ext. 111. View our media
kit.
Who
publishes History Magazine and where are you located?
History Magazine is published by Moorshead Magazines
Ltd. The publisher is Edward Zapletal. History Magazine is based in Ajax, Ontario, Canada.
The Niagara Falls address is a mail drop box; we do not have
offices in Niagara Falls. We consider ourselves to be North
American: 90 percent of the circulation is in the US, 9 percent
in Canada and one percent elsewhere.
We are not affiliated in any way with "History Channel Magazine".
What
related magazines do you publish?
Moorshead Magazines Ltd. currently publishes two titles: History Magazine (published since 1999), and Internet Genealogy. Internet Genealogy was launched in 2006 and focuses on researching family history using online resources.
How
do I contact History Magazine publishers?
Toll-Free: 1-888-326-2476
US Mail: PO Box 194, Niagara Falls, NY 14304
Canadian/International Mail: 33 Angus Dr., Ajax, ON L1S 5C4
All material on this site © 2022 Moorshead Magazines Ltd.
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